Frequently Asked Questions

On the product pages we pepared a lot of detail information about our products for you. Our FAQ provide you with answers to questions frequently asked by other customers.

Simply tap the question to see the corresponding answer.

Ordering & Delivery

Do you have any minimum order quantities?

We keep or minimum order quantities low. For each model the minimum quantitiy is 10 sets. You can combine as many different models in to one order as you like. Your order should be at least one 20 ft. container in total.

How long is the production time?

35 days

Please note that during holiday seasons (such as Chinese New Year) the prouction time may be longer accordingly. Should you have any questions about the lead time of your order please get in touch with us and we will estimate the delivery time for you.

How are the products being shipped to me?

Our shower enclosures are shipped worldwide by sea. All components are securely packed in cartons. In addition we combine several shower enclosures on to wooden pallets to reduce the risk of damage even further.

Product Details

How are the shower enclosures packed?

All showe enclosures are separately packed in cartons. Hardware and door handles are packed in separate cartons.

Anything missing here?

If you need any further information please do not hesitate to contact us.
We would be happy to help you out.

Have a question for us?

Get in touch with us now and let us answer your question.

Use our simply to used contact form, give us a call or send us an e-mail.
We would be happy to let you know more about Silvetro and our products.

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